Having trouble logging in?
The most common reasons are an incorrect password or mobile number. Check whether Caps Lock is on and make sure your number is in the correct format (01XXXXXXXXX). Entering the wrong password 5 times in a row will temporarily lock your account — in that case, wait 30 minutes or get in touch with 999tk support.
What to Do If You Forget Your Password
Click the "Forgot Password?" link on the login page. Enter your registered mobile number and an OTP will be sent to you. Verify the OTP and set a new password. If your mobile number has changed or you're not receiving the OTP, email support@999tk.click — your account can be recovered by verifying your identity through your KYC details.
Can I be logged in on multiple devices at the same time?
Yes, you can be logged into your 999tk account on multiple devices simultaneously — mobile, tablet, and desktop. However, if changes are made to the same bet from two devices at the same time, the most recent request will take effect. For security, it is advisable to change your password after logging in from an unfamiliar device.
How long does a login session last
Your session stays active as long as you're engaged. If you're inactive, you'll be automatically logged out after 30 minutes for security purposes. Enabling "Remember Me" allows longer sessions on trusted devices.
Tips for Keeping Your Account Secure
- Use a strong password — never use your name or date of birth.
- Enable two-step verification (2FA) from your account settings.
- Avoid logging in over public Wi-Fi.
- Never share your login credentials with anyone — 999tk will never ask for your password.
- If you spot any suspicious login activity, change your password immediately and notify support.